News & Announcements

New Hours for Branches

My Credit Union New Hours of Operation

Many of our branches are moving to a different daily operating schedule this Fall.
These lunch hours will take effect Monday October 24th, 2016.

In recent years with the increase of electronic technology we have seen a decrease of personal members visits to our branch offices. Lobby as well as drive up traffic is way down.

We believe that is because MY Credit Union offers the following convenience services:

On line Banking by laptop or by mobile phone
Telephone audio banking and transfers
Debit cards, no need for checks, nor to order checks
Credit Cards so you can make purchases anytime
Remote Check Depositing by your phone, no trip is necessary to deposit your checks
32,000  Free ATMS nationwide and at each branch for cash access.
On line Loan application through our newest web site.  www.mycutx.com
Doc u sign processing for loan contracts by email that don’t require a trip to our office if desired.

Please don’t take this new schedule as negative. WE love to see you.

But, in order to schedule staff more efficiently and keep our member cost of services down, we feel that closing for lunch will create better service with a full staff during the open hours.  Plus this will help us efficiently continue our great member services, lower fees and great car loan rates.

The new hours consist of closing one hour each day for our employees to go to lunch.

The OPEN and CLOSE times remain the same.

Monday through Thursday   9am - 4:30 pm    Closed from 1pm to 2 pm for lunch
Friday    9am - 6:00 pm   Closed from 1pm to 2 pm for lunch

We find that 1-2 pm is the slowest time of our day and it gives us the ability to serve members who come on their lunch break from 11am - 1 pm.

Watauga, Crowley and Canton will still have Saturday morning hours from 9-12 except on holiday weekends, we will be closed so our employees may participate in the holiday weekend.

Thank you for your support and business.

Mark Massey,
President