News & Announcements

Access your credit card online:
MasterCard Login

Mail Payments to:

My Credit Union
PO Box 37035
Boone, IA  50037-0035

As applicable, remember to update the payment address in your online banking or with your BillPay service.  No action is needed if you use the remittance stub attached to your monthly statement.

Credit Card Phone Numbers (Effective 6/26/2023):
Customer Service - (833) 574-3508
Card Activation - (888) 691-8661
PIN Change - (888) 891-2435

New numbers for reporting lost and stolen debit cards, night and weekend debit card support  and reporting of unathorized activity on your debit card:

  If you noticed unauthorized activity on your account, please contact us at:

(844) 454-1359 to file a  dispute. 

  Night and Weekend Card Support, call (844) 454-1358

 For Lost/Stolen DEBIT cards, call (800) 528-2273

We have over 30,000 surcharge-free ATM's across the United States.  To find one near you, use the link below.

https://co-opcreditunions.org/locator

Is money tight this month?  See if you're eligible to skip your loan payment this month!
Complete this form to apply for a Skip-A-Pay.
SkipAPaymentForm

     My Credit Union is moving forward with you. We are here to help you in many ways financially and locally, through your neighborhood branch.
We offer Home Equity loans to consolidate debt, make home improvements or whatever the need may be. We are specialists and offer low to no fees. Low rates based on terms.
     Refinancing your vehicles with My Credit Union and receiving a lower rate just got easier with online applications. With rates being low, we are making deals on new cars too!
     Don't forget, we offer zero balance checking accounts so you don't need to worry about maintaining a certain balance.
"Support your local businesses as we move forward together."

Information to our membership about same day debit and credit postings:
     We do everything to benefit our members. Automatic Direct Deposit credits come in from the Federal Reserve early each morning and are credited to member accounts. Auto debits are posted in the evenings on their scheduled posting date. If someone tries to purchase something on the existing balance throughout the day and forgets a debit may be coming through, that could cause an NSF situation. We do not manipulate or hold the debit or credit files. Also, when our members have checks that bounce the night before, we give members the opportunity to make a deposit by 9:30 the next morning to cover the checks before they are returned unpaid, once again giving our members the advantage.

Refinance Special: Up to 2.00% off your current auto rate from any other lender.  Restrictions do apply.   Contact your local branch for more information.

New car (and used car) sales are still growing.  Interest rates at the dealerships are going up also.  Make sure you are getting the best rate and deal possible. Contact your local branch today...BEFORE you buy...and keep more of your money in your pocket tomorrow!

Starting October 24, 2016, branches will be closing for lunch from 1-2 pm.  For more information, click on the link above.