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Telephone Access Line

24-Hour Teller Service

If you have a touchtone telephone, you have a teller 24-hour a day, seven days a week. Telephone Access can provide balances on all savings, checking, and loan accounts, allow you to transfer loan payments, list recent checks that have cleared, assure you that your deposit was made and even send you a check from your account. It's Free to all members.

Need Help? Refer to quick reference guide below to help get you where you want to go.


Fort Worth Area - (817) 605-1730

Metro - (817) 849-8245

Outside D/FW Area - (800) 235-8392

 

Press 1 for English

Press 2 for Spanish

Main Greeting

  # - To bypass main Greeting

 

Main Menu for Members

Opt 1

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for Account Information (histories, balances, etc)

Opt 2

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for Transfers

Opt 3

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for All Account Balances

Opt 4

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for General Information

Opt 5

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for Product Information

Opt 6

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for More Choices (Change Pin)

Main Menu Opt 1 - Account Information

Opt 1

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for More Details (History, Stop Checks)

Opt 2

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for Transfer Money / Make Payments

Opt 3

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for Select Another Account

Main Menu Opt 1 for Checking History

Opt 1

-

for All Transactions

Opt 2

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for Cleared Checks

Opt 3

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for Deposits

Opt 4

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for Withdrawals

Opt 5

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for More Choices (Debit & ATM Transactions)

Main Menu Opt 1 for Savings History

Opt 1

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for All Transactions

Opt 2

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for Deposits

Opt 3

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for Last and YTD Interest

Main Menu Opt 1 for Loan History

Opt 1

-

for Balances

Opt 2

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for All Transactions

Opt 3

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for Last Payment Information

Opt 4

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for Next Payment Info

Opt 5

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for Last and YTD Interest

Opt 6

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for Escrow Information

Account Info Opt 4 for Certificate History

Opt 1

-

for Balance Summary

Opt 2

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for Last and YTD Interest

Main Menu Opt 2 - Transfers

Opt 1

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Transfer from Current Account Selected

Opt 2

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Transfer to Current Account Selected

Opt 3

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Make a Loan Payment

Opt 4

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Withdrawal by Check

Opt 5

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Transfer to another Member’s Account

Main Menu Opt 4 - General Information

Opt 1

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for Branch Hours and Locations

Opt 2

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for ATM Locations

Opt 3

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for Promotions

Main Menu Opt 5 - Product Information

Opt 1

-

for Rates and Product Information

Opt 2

-

Calculate a Payment

Main Menu Opt 6 - More Choices

Opt 1

-

Change Pin

 

 

Account Identifiers

Savings                          00

Regular Checking           71

NOW Checking               72

Ultra Checking                73

Business Checking         78

Christmas Club               51

Vacation Club                  52

Traditional IRA                58

Roth IRA                         59

Tax/Escrow Voluntary     67

Real Estate Escrow         69

Certificates                     81-99

Loans                             01-39